FREE UK Shipping on orders over £45 when using code ' FREESHIPPING ' 📦
Don’t worry if your order doesn’t reach £45; shipping is just £2.95 for delivery within the United Kingdom.
Shipping Times
Orders are normally dispatched within five working days, through busy periods may take longer.
All Orders are Royal Mail 48 hour Tracked, this is to ensure your order gets to you safely and on time.
Damaged or Lost Goods
In the event that your item(s) arrives damaged, it is the responsibility of the purchaser to contact the shipping company to request compensation. We will always support you through this process in any way we can.
In the event that your order is lost, we will support you with any information that you need to make a claim and get back the full value of your order from the courier.
All customers are responsible for issues with parcels that have been delivered to a safe space or neighbour.
Returns & Cancellations
Orders may be cancelled prior to shipping if no longer required. If you want to return your order, you can do so within 10 working days of receiving your order in the post.
Cancellation policy will not apply to sale items
Please note that when returning your order, shipping costs must be covered by the customer. Then you will be refunded the value of the products you return; you will not receive the cost of the shipping back, only the total value of the items you have returned.
Refunds will be processed up to 10 days after receiving the returned order. Orders have to be returned in the same condition and in their original packaging.
Please note sale items and used products are not eligible for refund.
If you do have any issues with your order please don't hesitate to contact us.